Refund Policy

At DORANION, we are committed to transparency, fairness, and customer satisfaction. This Refund Policy outlines your rights, eligibility criteria, and the procedures for requesting refunds on doranion.pro.

Eligible Items

Refunds may be requested for products or services purchased directly through doranion.pro, provided that:

• The item was purchased within the specified refund timeframe.
• The product or service has not been substantially used, consumed, or altered.
• Proof of purchase (order confirmation or receipt) is provided.
• The request complies with the conditions outlined in this policy.

Refund Timeframe

Customers may request a refund within 14 calendar days from the date of purchase unless otherwise stated in a specific product agreement. Requests submitted after this period may not be eligible for review.

Refund Procedure

To initiate a refund request, please follow these steps:

1. Contact our support team using the details provided below.
2. Provide your full name, order number, and reason for the request.
3. Submit any supporting documentation if required.
4. Await confirmation and further instructions from our team.

Once approved, refunds will be processed using the original payment method within 7–10 business days.

Refund Conditions

• Refund eligibility is determined at the sole discretion of DORANION.
• Processing times may vary depending on your financial institution.
• Any promotional discounts applied may affect the final refunded amount.
• Repeated refund requests may be subject to additional review.

Non-Refundable Items

The following items are generally not eligible for refunds:

• Digital products or downloadable materials once accessed.
• Services that have already been fully delivered.
• Customized or personalized products.
• Items explicitly marked as non-refundable at the time of purchase.

Contact DORANION

If you have questions about this Refund Policy or need assistance with a request, please contact us:

DORANION
Email: [email protected]
Phone: +1 (305) 555-4821
Address: 1200 Ocean Breeze Avenue, Suite 410, Miami, FL 33101, USA